For hiring managers who want the highlights

Executive summary

AI Systems Architect and Marketing Operations leader with 25+ years at the intersection of marketing, technology, operations, and customer experience. I design and build production AI systems — voice agents, multi-agent workflows, CRM and lifecycle automation — that connect data, automation, and human teams to deliver measurable business outcomes. I'm framework-agnostic by design: the system and the result come first, the tooling follows.

Key accomplishments

• Designed and deployed production AI voice agents that answer, qualify, schedule, and recover revenue 24/7.
• Architected multi-agent workflows with coordination, QA validation, and human-in-the-loop execution.
• Led large-scale CRM and lifecycle marketing transformations across enterprise marketing and revenue operations.
• Built lead scoring, segmentation, and revenue-attribution systems that focus sales on the highest-value pipeline.
• Operated across HubSpot, Salesforce, Marketo, Eloqua, and IBM Watson Campaign Automation (Silverpop).
• Framework-agnostic delivery across OpenAI Agents, CrewAI, Microsoft Agent Framework, Claude, Gemini, MCP, n8n, and custom Python systems.

Featured projects

• Seinfeld HQ: Multi-Agent Command Center

  Flagship interactive demo of agent orchestration, routing, memory, QA, and real workflow execution.

• AI Voice Agent Ecosystem

  Voice systems that answer, qualify, schedule, and recover revenue around the clock.

• Revenue Recovery Platform

  Automation that reclaims missed calls, after-hours inquiries, and delayed follow-up.

• Marketing Automation Transformation

  Enterprise CRM and lifecycle programs driving measurable, attributable pipeline.

• Interactive Operations Dashboard

  A live, single-pane command center unifying dashboards, agents, and workflows — built and deployed.